At best, it's a mistake. Since AOL's subscribers can't use Eudora or other powerful e-mail programs available to users with internet accounts, they have to rely on AOL to filter much of their spam. Sometimes AOL's judgment is flawed. One webmaster's lawyers reports AOL blocked his site's mail, and then denied that they were doing it!
This lax attitude -- and a pick-and-choose approach to e-mail delivery -- have left an underclass of on-line citizens. The New York Times reports that AOL has come to be known as the internet's lowest caste.
2 comments:
O yes, this is so true, and when you want some technical help, you ain't gonna get it. Unless you are a member of AOL you have no chance, so other companies that want to work along side and with AOL to resolve any issues cannot be done, everyone you talk to is either unhelpful or disinterested, I have had several arguments with people on desks. Also when you ask for any other contact details such as the head office in America they still keep saying to ring technical support. What good is that when they turn round and say, 'Sorry we cannot help you, because you are not a customer or we do not deal with sort of problem.' So then the issue becomes "Who does deal with that problem?" Then you have to start the whole process again. I have have several thousand users who cannot email any AOL contacts and what do AOL care, they don't!!!! How do AOL get away with this sort of behavior, O thats why, because they get paid far to much money and don't care about what the consumer wants.
3 Cheers for Kwik !!!
Get ya rant on !!!
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